Izwi answers your business phone, books appointments, takes messages, and handles common questions — the same way, every time, 24 hours a day. Set it up in minutes and free your team from the repetitive front-desk work, so they can focus on what actually needs a person.
Self-serve plans from $40/month • Guided setup from $299 — 50% off launch pricing
Want to hear it first? Try the live demoTalk to it like a real caller — right in your browser, no sign-up neededCaller asks a question
Live demo — not a real caller conversation
Every missed call is time your team doesn’t get back, and an inconsistent first impression for the caller. Izwi takes the repetitive front-desk work off your plate, so your team can stay focused on the work that actually needs them.
62%
of calls to small businesses are never answered live
78%
of customers buy from the first business that responds
~47h
average time a small business takes to respond to a new enquiry
Independent industry research across thousands of local businesses — this is the gap Izwi exists to close.
Now do your own sums: your average job value × the calls you didn’t answer this week. That’s what voicemail actually costs.
Whoever happens to pick up — or doesn’t — shapes how professional you look. Izwi answers the same way, every time, so callers get a consistent, on-brand experience whether it’s your busiest hour or 2am.
Whether you are on a job site, with a client, or off the clock, your phone keeps ringing. Izwi handles the conversation so you can stay focused on the work in front of you.
Most callers won’t leave a voicemail and won’t call back. Izwi captures every opportunity around the clock, then summarises what happened so you follow up fast.
Back-and-forth scheduling is tedious, repetitive work that pulls you away from clients. Izwi checks your calendar and books appointments directly, cutting the admin and reducing no-shows.
Without recordings or notes, details get lost. Izwi stores transcripts, outcomes, and recordings in one place so your team can review and follow up with confidence.
Hiring and training staff every time you scale is slow, and pulls your most experienced people away from their own work to onboard someone new. Izwi scales with your call volume instantly, keeping service consistent without adding headcount.
No engineers, no hardware, and no waiting. Set up your receptionist today.
Answer a few quick questions about your services, hours, and the appointments you take. Izwi builds a professional receptionist script tailored to your business.
Make a test call from your browser. Check how Izwi greets callers, answers common questions, and books appointments — then tweak anything in plain language.
Forward your landline or PBX line to Izwi, or take a dedicated Izwi number — recommended if you want to forward a mobile phone. No new hardware, no new SIM, no IT person required.
You hear it before your callers do — nothing answers your real number until you say so. And you can take the calls back any time.
Forward your existing landline or PBX number to Izwi, or have us provision a dedicated number — required if you want to forward a mobile phone.
Forward a landline or PBX line — no porting, no new SIM, no new number to give out.
Create your Izwi account and build your receptionist script.
We assign your Izwi number and a short extension code that identifies your agent.
Set the divert in your provider's portal or on your PBX — it appends the extension automatically.
Calls now reach your Izwi receptionist. Cancel the divert any time to take calls back yourself.
Mobile numbers: forwarding a mobile phone is not currently supported on this path — mobile networks can forward the call, but cannot carry the extension that identifies your agent. Use a dedicated Izwi number instead →
A number provisioned just for you — the only option that supports mobile phone forwarding. Your mobile diverts straight to your own number, no extension needed. Or give the number out directly.
Registration varies by territory: some regions require identity or address verification before a number activates — for example RICA-style KYC in South Africa. Australian numbers require identity and address verification under local telecom regulations — we'll ask for your business details and a recent proof of address (like a utility bill); approval typically takes a few business days. Our guided service handles the paperwork for you — launching Q1 2027 for territories beyond US, CA, UK and AU.
Give each agent its own dedicated number, or give each agent an extension number reachable through your main Izwi number — one published number, as many specialists as you need.
A real look at the product you’ll run your receptionist from. Click any image to zoom in.
See active calls, configured agents, and what’s left to finish setup the moment you log in.
The outcome: every call answered, every lead captured, every booking on your calendar — and the tools to run it behind the scenes
Industry templates for medical, real estate, salon, legal, and general businesses. Customise how it greets callers in plain language — no coding.
Connects to Google Calendar and Outlook. Your assistant checks availability and books appointments directly into your calendar.
Thu, 2:00pm
Consultation
Every call is recorded with recording-consent handling built in. Full searchable transcripts let you review any conversation.
Review completed calls, recordings where enabled, transcripts, summaries, and outcomes from your dashboard.
Call volume, duration, outcome trends, and usage metrics — all in one dashboard so you can see what’s working.
Invite staff with role-based access for business admins and team members, so the right people can manage calls and settings.
PII redaction, recording-consent prompts, escalation triggers, forbidden-topic blocks, and call-duration limits — responsible AI, by default.
Upload your logo, set your colours, and give your assistant your business name. Your callers experience your brand, not ours.
PII Redaction Built In
Sensitive caller data is never stored in plain text
Tenant-isolated Data
Your calls and configs stay within your account boundary
Recording Consent Handling
Automated consent prompts keep you compliant out of the box
These examples show the kinds of problems Izwi solves. They are illustrative scenarios, not paid endorsements.
A small medical practice was losing appointment requests to voicemail during patient hours. Izwi now books consultations directly into the doctor’s calendar, captures urgent callbacks, and frees the front desk to focus on patients in the room.
Result: Fewer missed bookings and less after-hours admin.
Property enquiry calls were coming in after the team left the office. Izwi qualifies buyers, answers common questions about listings, and books viewings into agents’ calendars while the team is out on show houses.
Result: Leads are captured outside office hours, consistently, without pulling the team off other work.
A plumber and his team could not answer calls while on jobs. Izwi takes booking requests, notes the problem and address, and sends the details to the team so they can quote and schedule without playing phone tag.
Result: More jobs booked and less time wasted on callbacks.
Stylists were interrupting appointments to answer the phone. Izwi handles appointment requests, reschedules when needed, and sends confirmations so the front desk can stay focused on clients in the chair.
Result: Smoother days, happier clients, and fewer no-shows.
New client intake calls were interrupting billable work. Izwi collects contact details, the reason for the call, and preferred callback times, then summarises everything so the lawyer can follow up with full context.
Result: More productive hours and a professional first impression.
Store managers were spending hours on stock and delivery enquiries. Izwi answers common questions, routes urgent requests to the right branch, and tracks every conversation in one place.
Result: The same consistent service at every location, with managers freed from routine enquiries to focus on running their stores.
Choose the path that fits: have us set everything up for you, or build it yourself on a flat monthly plan. Billed in USD — prices below are shown in your selected display currency.
Most business owners don’t want another tool to configure — they want the outcome. Start with a free 30-minute consultation to talk through what your business needs, then choose how hands-on you want us to be.
Introductory beta pricing — 50% off
Introductory pricing — 50% off
One-time setup fee — your ongoing platform plan and usage are billed separately. Prefer to build it yourself? Pick a self-serve plan below.
A flat monthly fee covers your included AI-assisted minutes, SMS, and email. Additional usage is billed cost-plus at $0.12/min — your actual monthly cost depends on your call volume and average call length.
Perfect for small teams
Additional usage billed at $0.12/min — your actual monthly cost depends on your call volume and average call length.
Get StartedFor growing businesses
Additional usage billed at $0.12/min — your actual monthly cost depends on your call volume and average call length.
Get StartedFor high-volume teams
Additional usage billed at $0.12/min — your actual monthly cost depends on your call volume and average call length.
Get StartedNot ready to commit to a tier? Pay-As-You-Go bills usage only — no inclusive minutes, every call, SMS, and email cost-plus from the very first one. Top up whenever you’re ready to take real calls.
We're building the next generation of capabilities — here's what's coming
Izwi currently supports English and French. African-language support is next — starting with Zulu, then Yoruba, Swahili, and Hausa — on the roadmap.
Today our team provisions a dedicated number for you or helps you forward an existing line. Soon you’ll be able to purchase a dedicated local or toll-free number directly inside Izwi, with no assistance needed.
Extend your receptionist to SMS and messaging channels. Send booking confirmations, follow-ups, and reminders over text — all from the same platform.
Build specialist agents for Sales, Support, and Billing, then let them transfer callers between each other with full context preserved — no repeated questions.
Get your receptionist live in minutes. No setup fees and no technical skills required.
Self-serve plans from $40/month • Guided setup from $299 — 50% off launch pricing