Stop losing customers to missed calls.

Izwi is an AI receptionist that answers your business phone, books appointments, takes messages, and handles common questions — 24 hours a day. Set it up in minutes and get back to the work that actually makes you money.

Free sign-up on Pay-As-You-Go • R20 to test your agent • No credit card required

Call in progress
00:14

Caller asks a question

Do you have anything available Thursday afternoon?

Live demo — not a real caller conversation

Built for the real pressures small businesses face

Every missed call is a potential sale, booking, or patient that goes elsewhere. We fix the gaps that eat into your revenue and your time.

You can’t afford a full-time receptionist

A human front desk costs thousands a month. Izwi answers calls consistently for a fraction of the price, so you get professional coverage without the payroll pressure.

Calls come in when you are busy

Whether you are on a job site, with a client, or off the clock, your phone keeps ringing. Izwi handles the conversation so you can stay focused on the work in front of you.

After-hours enquiries disappear

Most callers won’t leave a voicemail and won’t call back. Izwi captures every opportunity around the clock, then summarises what happened so you follow up fast.

Booking appointments eats up your day

Back-and-forth scheduling pulls you out of revenue work. Izwi checks your calendar and books appointments directly, cutting the admin and reducing no-shows.

You never know what happened on a call

Without recordings or notes, details get lost. Izwi stores transcripts, outcomes, and recordings in one place so your team can review and follow up with confidence.

Growth stretches your team thin

Hiring and training staff every time you scale is slow and expensive. Izwi scales with your call volume instantly, keeping service levels high without adding headcount.

Live in three steps

No engineers, no hardware, and no waiting. Set up your AI receptionist today.

1

Tell us about your business

Answer a few quick questions about your services, hours, and the appointments you take. Izwi builds a professional receptionist script tailored to your business.

2

Test it before callers hear it

Make a test call from your browser. Check how Izwi greets callers, answers common questions, and books appointments — then tweak anything in plain language.

3

Forward your number and go live

Divert your existing business line to Izwi in a few clicks. No new hardware, no new SIM, no IT person required. You are live the same day.

See it in action

A real look at the product you’ll run your AI receptionist from. Click any image to zoom in.

Your dashboard, at a glance

See active calls, configured agents, and what’s left to finish setup the moment you log in.

Everything your front desk needs, built in

A complete platform for AI-powered voice reception — shipped and ready today

AI Voice Assistant

Industry templates for medical, real estate, salon, legal, and general businesses. Customise scripts visually — no coding.

Calendar Booking

Connects to Google Calendar and Outlook. Your assistant checks availability and books appointments directly into your calendar.

Thu, 2:00pm

Consultation

Available

Recordings & Transcripts

Every call is recorded with recording-consent handling built in. Full searchable transcripts let you review any conversation.

Call Activity

Review completed calls, recordings where enabled, transcripts, summaries, and outcomes from your dashboard.

Reports & Analytics

Call volume, duration, outcome trends, and usage metrics — all in one dashboard so you can see what’s working.

Team Management

Invite staff with role-based access for business admins and team members, so the right people can manage calls and settings.

Safety Guardrails

PII redaction, recording-consent prompts, escalation triggers, forbidden-topic blocks, and call-duration limits — responsible AI, by default.

Custom Branding

Upload your logo, set your colours, and give your assistant your business name. Your callers experience your brand, not ours.

PII Redaction Built In

Sensitive caller data is never stored in plain text

Tenant-isolated Data

Your calls and configs stay within your account boundary

Recording Consent Handling

Automated consent prompts keep you compliant out of the box

How businesses use Izwi every day

These examples show the kinds of problems Izwi solves. They are illustrative scenarios, not paid endorsements.

The solo clinic

A small medical practice was losing appointment requests to voicemail during patient hours. Izwi now books consultations directly into the doctor’s calendar, captures urgent callbacks, and frees the front desk to focus on patients in the room.

Result: Fewer missed bookings and less after-hours admin.

The growing real estate agency

Property enquiry calls were coming in after the team left the office. Izwi qualifies buyers, answers common questions about listings, and books viewings into agents’ calendars while the team is out on show houses.

Result: Leads are captured outside office hours without overtime costs.

The trade services business

A plumber and his team could not answer calls while on jobs. Izwi takes booking requests, notes the problem and address, and sends the details to the team so they can quote and schedule without playing phone tag.

Result: More jobs booked and less time wasted on callbacks.

The boutique salon

Stylists were interrupting appointments to answer the phone. Izwi handles appointment requests, reschedules when needed, and sends confirmations so the front desk can stay focused on clients in the chair.

Result: Smoother days, happier clients, and fewer no-shows.

The legal consultancy

New client intake calls were interrupting billable work. Izwi collects contact details, the reason for the call, and preferred callback times, then summarises everything so the lawyer can follow up with full context.

Result: More productive hours and a professional first impression.

The multi-location retailer

Store managers were spending hours on stock and delivery enquiries. Izwi answers common questions, routes urgent requests to the right branch, and tracks every conversation in one place.

Result: Consistent service across locations without hiring extra staff.

Simple, transparent pricing

A flat monthly fee covers your included AI-assisted minutes, SMS, and email. Additional usage is billed cost-plus at $0.12/minute — your actual monthly cost depends on your call volume and average call length.

Starter

Perfect for small teams

$20/month
  • 140 AI-assisted minutes/month
  • 50 SMS + 100 emails included
  • Email support

Additional usage billed at $0.12/minute — your actual monthly cost depends on your call volume and average call length.

Get Started
Most popular

Growth

For growing businesses

$65/month
  • 450 AI-assisted minutes/month
  • 300 SMS + 1,000 emails, calendar sync
  • Priority email support
  • 5 languages

Additional usage billed at $0.12/minute — your actual monthly cost depends on your call volume and average call length.

Get Started

Scale

For high-volume teams

$149/month
  • 1,000 AI-assisted minutes/month
  • 1,000 SMS + 3,000 emails, custom integrations
  • Priority phone support
  • Advanced analytics

Additional usage billed at $0.12/minute — your actual monthly cost depends on your call volume and average call length.

Get Started

Not ready to commit to a tier? Sign up free on Pay-As-You-Go — no inclusive minutes, every call, SMS, and email billed cost-plus from the very first one. You get R20 to test your agent before you spend anything; top up whenever you’re ready to take real calls.

What's next

We're building the next generation of capabilities — here's what's coming

Coming soon

Multi-language Agents

Izwi currently supports English and French. African-language support is next — starting with Zulu, then Yoruba, Swahili, and Hausa — on the roadmap.

Coming soon

Automatic Number Provisioning

Today you forward your existing business number to go live. Soon you’ll be able to purchase a dedicated local or toll-free number directly inside Izwi.

Coming soon

SMS & Messaging

Extend your AI assistant to SMS and messaging channels. Send booking confirmations, follow-ups, and reminders over text — all from the same platform.

Coming soon

Inter-Agent Transfers

Build specialist agents for Sales, Support, and Billing, then let them transfer callers between each other with full context preserved — no repeated questions.

Stop missing opportunities today

Get your AI receptionist live in minutes. No setup fees, no credit card, and no technical skills required.

Sign Up Free

Free sign-up on Pay-As-You-Go • R20 to test your agent • Top up only when you go live